Thank you for your interest in Stitch. Once we read your online form, we will email to schedule a call with the homeowner, designer, builder or architect to discuss the scope, goals and timeframe and any other pertinent info. Photos, inspirations, and elevations/plans ahead of the call really help us come up to speed quicker and optimize the process.
Stitch will then if possible provide a preliminary scope/budget document for review, subject to onsite verification.
Once we receive client acknowledgement, we will set up an onsite appointment and begin the sourcing of fabrics, hardware and/or items for presentation.
At that onsite, we may confirm measurements, take physical templates or specialized dimensions for the Order Confirmation/Deposit Request form.
We will send over a very detailed Order Confirmation/Deposit Request form and once go-ahead and deposit is received, we will confirm timing and begin our fabrication process. We will periodically communicate a status update via email and contact to schedule the install within 2-3 weeks of completion.
Our over 29 years of experience have shown this process ensures expectations are set correctly and lead to a successful project completion.
We look forward to working with you!